Practice Management

Mrs Jean Smees

Diploma in Practice Management, MAMS

Jean is responsible for the management and smooth running of the practice. She is available in person to deal with any suggestions or complaints.

Reception

Our team of receptionists and administration staff answer the telephone, assist with enquiries, arrange appointments and patient transport to hospital and take written prescription requests. They also deal with necessary, but unseen tasks, including the processing of repeat prescription requests, transfer of electronic data into clinical records, referral requests to hospitals, non-NHS administration and the practice’s clinical recall systems and audit processes.

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